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Top Pains Customers have with existing vendors:

September 29, 2010 4:24PM

by: Dean Bowen

Category(s): Managing Contacts

If your customers are experiencing any of these items they are probably thinking about leaving you: Lack of response Problems... (more)

If your customers are experiencing any of these items they are probably thinking about leaving you:

Lack of response
Problems constantly crop up
Vendors talk over customers head (geek speak)
Poor customer service overall (things fall through the cracks, they don’t follow up on our request, on’t return calls, etc.)
Invoices are higher than expected.

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